Super33 Privacy Policy — Our Commitment to Protecting Your Information
Your privacy is our priority. Learn how super33 collects, uses, and protects your personal data as a user of our entertainment platform in Malaysia.
What Information Do We Collect from You?
When you register or use the super33 platform, we collect several categories of information to ensure a smooth, secure, and personalised experience for Malaysian users. This includes:
- Account information: username, email address, phone number, date of birth, and identity verification details required at registration.
- Device and browser information: device type, operating system, IP address, browser type, and session time and duration for security and technical analysis purposes.
- Payment information: deposit and withdrawal transaction records in MYR (RM), including the payment methods used such as FPX, TNG eWallet, and online banking. We do not store full card numbers directly.
- Usage data: gaming activity records, content preferences, login timestamps, and interactions with platform features.
- Cookies and tracking technologies: cookie files, pixels, and device identifiers that help us personalise your experience.
All information collected is done transparently and solely for the purposes stated in this policy.
How Is Your Information Used?
Ensuring every account belongs to a verified user aged 18 and above, in line with the platform's compliance requirements.
Managing deposits and withdrawals in MYR (RM) quickly and securely through your preferred local payment channels.
Detecting suspicious activity, preventing fraud, and protecting your account from unauthorised access.
Personalising game recommendations, promotional offers, and interface layouts based on your preferences and usage patterns.
Analysing aggregated usage patterns to improve the performance, usability, and technical stability of the super33 platform.
Sending account-related notifications, security updates, and promotional alerts that you have opted to receive.
How Do Cookies and Tracking Work on This Platform?
Super33 uses cookies and similar technologies to keep the platform running smoothly and ensure you have a seamless experience. Cookies are small files stored in your device's browser when you visit our platform.
There are several types of cookies in use:
- Session cookies: Keeps you logged in during an active session. This cookie is automatically deleted when you close your browser.
- Preference cookies: Saving your preferred language, region, and display settings to deliver a consistent experience.
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the super33 platform.
How Securely Is Your Data Stored?
Super33 uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Account and transaction information is stored in a secured server environment with strict access controls, continuous monitoring, and regular backups.
User passwords are never stored in plain text — they go through an irreversible cryptographic hashing process. Payment data in MYR (RM) is processed through payment channels that comply with international security standards.
We retain your information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymised.
Is Your Information Shared with Any Third Parties?
Super33 does not sell, rent, or disclose your personal information to third parties for commercial purposes without your explicit consent. However, there are limited circumstances in which information sharing may occur:
- Third-party service providers: Technical partners such as payment processors, cloud service providers, and analytics providers who help us operate the platform. They are bound by strict confidentiality agreements.
- Legal requirements: Where required by Malaysian law, court order, or a competent authority, we may be obligated to disclose certain information.
- Rights protection: To prevent fraud, enforce our terms of use, or protect the safety of other users and the integrity of the platform.
Outside of the situations above, your information remains under our control and is never shared without your consent.
What Are Your Rights as a User of This Platform?
As a super33 user, you have certain rights regarding the personal information we hold about you. These rights include:
You may request a copy of the personal information we hold about you at any time through our customer support.
If any information we hold is inaccurate or out of date, you have the right to request a correction through your account panel or our support team.
You may request the deletion of your account and associated data, subject to applicable legal record-keeping requirements.
To exercise any of the rights above, contact the super33 support team directly through the platform after logging in. We will process your request within a reasonable timeframe.
What Happens If This Privacy Policy Changes?
Super33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our services, technology, or legal compliance requirements. Users will be notified of any significant changes via in-platform notifications or their registered email address.
The effective date of the most recent policy will be displayed at the bottom of this page. Continued use of the platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.
We encourage you to review this page periodically. If you do not agree with any changes made, please stop using the platform and contact us to close your account.
Effective date: 1 January 2026
Have Questions About Your Privacy?
The super33 support team is on hand to help you understand your privacy rights or address any concerns about your personal data. Contact us or visit our FAQ section.